At sticool.com, we are committed to offering the highest quality tattoo sticker products to our customers. If you are not satisfied with your purchase, we provide the following return policy:
1. Return Window:
You can request a return within 30 days of receiving the product.
2. Return Conditions:
The product must be unused and still in its original packaging.
Any damaged or used products are not eligible for return.
Once we receive and inspect the returned item, we will process the refund within 3-5 business days. The refund will be issued to your original payment method.
4. Return Shipping Costs:
Customers are responsible for return shipping costs unless the product arrived damaged or you received an item different from what you ordered.
5. Return Process:
To initiate the return process, please contact our customer service team, providing the order number, purchase date, and reason for the return.
If you wish to exchange a product, we recommend returning the original item first and then placing a new order for the desired product.
We appreciate your choice of sticool.com and promise to provide you with the best shopping experience.